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Forum Discussion
Model C6250 2.4 ghz drops internet connection
The arris dg3260 I rent from my provider works great. I bought this unit to try and save a few bucks on my internet bill.
I only have trouble with the 2.4 ghz band, the 5 ghz and Lan work fine.
I run a makeshift smart home. (Amazon Echo, SmartHub, lights , etc) and all of my devices, including my phone, loose the internet connection on the 2.4 ghz band.
I have a few neighbors with WiFi, but I made sure to set the channel to one they aren’t using. (Channel 11)
Please help I’m about ready to go Office Space on this thing.
I only have trouble with the 2.4 ghz band, the 5 ghz and Lan work fine.
I run a makeshift smart home. (Amazon Echo, SmartHub, lights , etc) and all of my devices, including my phone, loose the internet connection on the 2.4 ghz band.
I have a few neighbors with WiFi, but I made sure to set the channel to one they aren’t using. (Channel 11)
Please help I’m about ready to go Office Space on this thing.
6 Replies
Did you try other channels? It could be that something is broadcasting on channel 11 periodically thats overwhelming it.
- Good thought, but yes I have. It didn’t change anything.
One additional note, speed tests either via app or web browser start fairly strong but quickly slow to a full stop about halfway through. I’ve tried the tests on multiple devices and even different apps, with no success. Again only on the 2.4 ghz band.Have you tried a simple factory reset?
