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Forum Discussion
Nailar
Jun 17, 2020Aspirant
Netgear C7100V V2.01.42 Losing Internet Multiple Times a Day
For the past two weeks we have been losing internet on our C7100V. WiFi and cable TV never go down. We have to unplug the modem to reset the internet. Things that I have tried to rule out; 1. Ve...
Nailar
Jun 19, 2020Aspirant
They verified that nothing is wrong up to modem. I'm seriously thinking it is the modem because when it loses internet, I set up a continous ping to modem and their is nothing also the internal web interface is down. Physically looking at the modem all the lights are solid and nothing is blinking. Only way to bring it back is a hard reboot. Ideas? Dying modem?
FURRYe38
Jun 19, 2020Guru
Any Wifi Neighbors near by? If so, how many?
You might try disabling the Wif radios on the modem and see if the modem still looses it's connection. IF it doesn't, possible wifi interferences maybe a cause. If it still does, then seems the modem maybe faulty and needs replaced.