Netgear Nighthawk CM1150V

[K9cop1142]

I am having a constant problem with loosing signal I have had to reboot the computer / modem /router 4 times again. I have optimum online service . Technician the last time tells me the modem is bad and is loosing signal the other 5 techs told me either a modem works or doesn't . any feedback appreciated.

[plemans]

Do you have a screensnip of the cable connections page and event logs? 

Also, if you hardwire a pc/laptop into the modem (without anything else connected) does it stay stable? 

[K9cop1142]

Modem to router to computer hardwired .

[plemans]

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@K9cop1142 wrote:

Modem to router to computer hardwired .

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that adds next to nothing. 

1. The cable connections page and event logs show us the connection back to the isp

2. I don't really care a whole lot about the router. I don't want it connected to the modem for testing stability. 

When you have a modem and a router and you're getting drops, the goal is to simplify down to just modem/pc to ensure that connections stable first and its not a router issue making it seem like a modem issue

[K9cop1142]

Ok but my question is it posible for a modem to work then stop working then after reboot to work.

[FURRYe38]

Anything is possible. 

We'll may know more if you can post the the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-mode...