Netgear router not connecting

[Oppakj]

Why is my Netgear router not connecting from last week ? even i  have checked my entire system

[plemans · Accepted solution]

1. what router do you have? 

2. what firmware is on it? 

3. what modem/gateway is it connected to? 

4. what are the led's on it doing? 

5. did something change? 

6. what have you tried doing to fix it? 

There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.

[plemans · Accepted solution]

1. what router do you have? 

2. what firmware is on it? 

3. what modem/gateway is it connected to? 

4. what are the led's on it doing? 

5. did something change? 

6. what have you tried doing to fix it? 

There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.

[Oppakj]

netgear router model c6300

C6300

V3.01.14

V2.01.14

[plemans]

Well, you answered the modem/router/firmware question and then marked it solved. 

I take it you got it working again? 
If not, the reset of the questions are helpful to answer. 

You can find manuals/guides here: https://www.netgear.com/support/product/C6300

[BettyPayeton]

I have fixed the problem myself, they said my new netgear support had been canceled because they could not fix my problem, I just wanted to make sure. They had me buy a maintenance plan that I do not need now. The problem was the ethernet cable.

[FURRYe38]

CAT6 LAN cable is recommended.