NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cordcutters
Sep 05, 2020Tutor
New CM1200 - self-assigned IP address via Ethernet Connected Laptop - NO Internet
New Netgear user here, hello! Need help please! Just changed ISP's today (Spectrum to RCN) and with that needed to buy a better modem. Bought CM1200 (running Firmware Version V1.02.02) about 1 week ...
antinode
Sep 05, 2020Guru
> Using Macbook Pro laptop connected via Ethernet directly in one of the
> ports on back of CM1200.
> [...] The other 3 ports in the back of the CM1200 are Ethernet to:
> [...]
The CM1200 is a modem, not a modem+router. How many devices were you
expecting to connect to it? (Hint: For typical residential service,
more than one is probably the wrong answer.)
> [...] and of course Ethernet to router.
Your (unspecified) "router" would be a good choice for that one
device to be connected to the CM1200.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for "LAN ports"
and "Connect Your Cable Modem to a Computer" (and the "Note" there).
You have to admire the oblivion of the author/editor of a User Manual
for a cable modem which offers advice like:
For more information, see the cable modem's user manual.
> I have attached a screenshot of what the Network settings look like.
Most likely, your ISP will provide one external/public IP address to
your device(s). If your router is working as expected, then I'd guess
that the router got it. After that, I'd expect other devices to get
less cooperation from your ISP.
> Does anyone have advice on how to fix this?
Connect (only) your router to your modem. Connect your client
devices to your router.
SPdevotee
Jan 30, 2021Aspirant
Similar problem I think I ran into. I think the solution is to not connect additional devices to the CM1200.
My Netgear AX1800 only has 1 LAN port so do I then need an AP after it to allow mutliple wired connections from the router?