- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
WiFi calling not working with c7800
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
All Replies
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
what specific device are you and the significant other using?
https://www.verizonwireless.com/support/wifi-calling-faqs/
https://www.verizonwireless.com/support/knowledge-base-204165/
https://www.verizonwireless.com/support/wi-fi-calling/
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
Are you using any parental controls, disney circe, armor?
Or Qos? If so, try them disabled.
Also, try connecting the phones to the 5ghz channels and not 2.4ghz.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
Have you tried using it anywhere else other than your home?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
I realize it hasn't worked since. But try it somewhere else with wifi just to make sure it is a router issue and not related to the cellular provider.
did you check with your cellular provider to see if anything needs to be changed for their wifi calling to work?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: WiFi calling not working with c7800
I swapped my Xfinity WiFi Modem/Cable Router with a C7800 Nighthawk and since then my household has had numerous complaints from people on the far end of a call stating that our WiFi calls are choppy or breaking up, we are constantly being asked to repeat ourselves on WiFi calls. Since we have poor cellular where I live, we depend on the WiFi calls through this C7800 Router and it appears to be a problem with the router settings. Other routers allow me to turn off or on QoS, but this one doesn't have a setting for that option. After reading other posts with people having the same problem, I have done a few tweaks with no remedy found.
The version of the router is V3.01.43
We all have iPhone 10's and are on AT&T's network
This happens only at my location and I have tested WiFi calling on other networks with no issues.
I have tested on both 5G and 2.4ghz from all over my house (close to the router and farther out, but I do not have a big house) and the problem is exhibited everywhere.
I changed the channel numerous times on both 2.4ghz (from auto to numerous channels during my testing) and 5ghz (all channels available) as that was one recommendation from another user experiencing this issue.
I have disabled SIP ALG as that was also a suggestion from someone who was working with someone else experiencing this same issue.
And yes, numerous reboots have been done.
Are there any other recommendations before I box this back up and send it back?
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more