Xfinity internet intermittent

[mrippetoe81]

I have a net gear nighthawk modem cm2000 less than a week old and a nighthawk mr80 router with two satellites about a year old. I have had intermittent internet for the last two weeks, I have had techs out to the house and say signal is strong and it’s a solid rg6 coax from outside to modem, what could be causing my intermittent service?

[FURRYe38]

Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-m...
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-mode...

Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.