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things from my event log. Can someone interpret for me
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things from my event log. Can someone interpret for me
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=2c:30:33:b8:5c:68;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=2c:30:33:b8:5c:68;CMTS-MAC=00:c1:b1:61:bb:94;CM-QOS=1.1;CM-VER=3.0;
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Re: things from my event log. Can someone interpret for me
It helps more to see the full logs and the cable connections page.
but if you're concerned with the line, start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
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