Orbi WiFi 7 RBE973
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Nighthawk c7800

Klawtrax
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Nighthawk c7800

I recently replaced my Verizon router with the nighthawk c7800 and now non of my Apple devices will print. I have three different printers on the network. All are up and running. I can print to them with a PC or Android device but can no longer print using my iPad, iPhone or my MacBook Air. I think I have tried everything I have read and nothing seems to work. Why such an expensive router has this problem is unthinkable to me. Has anyone been able to solve this?

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Re: Nighthawk c7800


@Klawtrax wrote:

I recently replaced my Verizon router with the nighthawk c7800 and now non of my Apple devices will print.


Sadly, a "doesn't work" description is of very little diagnostic value. You have told us nothing about these printers and how they are connected to your network. Nor have you said anything that tells us that you have set up these printers to work with your new router.

 

The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.

 

The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.

 

Where possible, using the WPS feature can simplify things.

 

Finally, this isn't the best place to ask for help with the C7800.

 

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

 

 

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