Firmware error

[Timjford]

Firmware error, why can’t I update the firmware???

[JT240Z]

Might want to give a little more detail like what product model you're talking about, what's the current firmware, who's your current carrier and how are you trying to update the firmware.

[michaelkenward]

How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

[JT240Z]

That procedure would not work for many modem/routers discussed here as there is no support for firmware downloads for carrier labeled devices.  We still need to know more detail on which device he has.

[michaelkenward]

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@JT240Z wrote:

That procedure would not work for many modem/routers discussed here as there is no support for firmware downloads for carrier labeled devices.

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Netgear does not provide support, including firmware, for ISP badged devices.

Anyone with one of those should seek help from the ISP.