Google Remote Desktop

[ValiSan]

Hello, i have this MR1100 – Nighthawk M1 Mobile Router, and it worked fine for a while but lately i can't use Google Remote Desktop, any one can kindly please help me to fix it, thank you!

[JohnPeng]

Please provide the SKU name and carrier you are using with the device.

Thanks

John

[ValiSan]

AT&T carrier, as for SKU not sure where to look for it :-SS

[JohnPeng]

The SKU name is printed on the device label under the battery.

Thanks

John

[ValiSan]

MR1100-100NAS

[JohnPeng]

This is most likely due to carrier subscription. 

Could you please try wifi offloding or ethernet offloading to your home network and see whether the issue can be reproduced?

Thanks

John

[ValiSan]

forgive me Sir, but i don't understand quite well what should i do, i use that remotely to connect home

[JohnPeng]

If you have another SIM card, please try whether you can access the remote computer at home.

Thanks

John

[ValiSan]

tried another sim card but it doesn't wanna connect to google remote desktop, everything else works fine, also tried another network sim card but it needs another access point or something like that because it says broadband connection not open, not sure where and what to change, so i let all settings as they are. As for the laptop is fine because when i connect to a hot spot from a telephone or connect to another Wi-Fi/ethernet connection then the google remote desktop works just fine ...so it something with the netgear device, which curiously only blocks google remote desktop 😐