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MR1100-100 connecting to internet with new SIM

MolloyC
Aspirant

MR1100-100 connecting to internet with new SIM

My MR1100-100 mobile hub will not connect to the internet after switching SIM providers from EE to '3' in the UK. Is it because '3' is not compatible ?

Message 1 of 5
W1lliam
Virtuoso

Re: MR1100-100 connecting to internet with new SIM

You would need to make sure this MR1100-1EEEUS is unlocked from EE before moved to SIM card from the other carrier

Message 2 of 5
MolloyC
Aspirant

Re: MR1100-100 connecting to internet with new SIM

Yes I have checked that it is unlocked by EE but I don't know if it is unlocked by Netgear. It just says "Mobile broadband disconnected...your data connection is disconnected "

Message 3 of 5
W1lliam
Virtuoso

Re: MR1100-100 connecting to internet with new SIM

Suggest to check APN settings for Three
Message 4 of 5
mli
Tutor
Tutor

Re: MR1100-100 connecting to internet with new SIM

Was this device bought directly from a mobile service provider such as EE? If so, it's likely it will be locked to the mobile service provider it was bought from.

 

If the Three SIM works in a different device which is unlocked, it's quite likely the device that doesn't work is locked to a different network.

Message 5 of 5
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