I have a MR1100ATT. This Mobile wireless wifi hotspot is my only source of internet. I'm wanting to connect a laptop to it via the ethernet port but it won't work. When I go to the wifimanager to check the settings, in the Dashboard it simply says "Ethernet: Not Connected"How to I enable the Ethernet port so I can connect my laptop via hardwire instead of WiFi?

Hi Drail14me Welcome to NETGEAR Community! Just want to check if you are using the USB as a charging port for your MR1100. If so, kindly disconnect the USB cable then check if you can go online wired to the MR1100. Regards, Blanca Community Team

Thanks for the note Blanca.It appears that it was a bad port. ATT sent me a new one and it's working fine.

Blanca_0,I am not able to get internet through the Ethernet port even with the USB charging plug disconnected.

Also, this is the second MR1100ATT that has had this problem. I was not able to get the Ethernet port on the last one to work so AT&T sent a replacement claiming the old one had a bad Ethernet port. The new one does not work either.

Hi Drail14me Just to clarify, the Ethernet port of the replacement unit never worked. Do you WiFi connection? Please provide the device SKU (e.g MR1100-2A1NAS) and firmware version. Regards, Blanca Community Team

MR1100ATT ethernet port not working

17 Replies

Blanca_O
NETGEAR Employee Retired
Mar 16, 2021
Hi Drail14me

Welcome to NETGEAR Community!

Just want to check if you are using the USB as a charging port for your MR1100. If so, kindly disconnect the USB cable then check if you can go online wired to the MR1100.

Regards,
Blanca
Community Team
- Drail14me
  Tutor
  Mar 16, 2021
  Thanks for the note Blanca.
  It appears that it was a bad port. ATT sent me a new one and it's working fine.
- Drail14me
  Tutor
  May 24, 2021
  Blanca_0,
  I am not able to get internet through the Ethernet port even with the USB charging plug disconnected.
- Drail14me
  Tutor
  May 24, 2021
  Also, this is the second MR1100ATT that has had this problem. I was not able to get the Ethernet port on the last one to work so AT&T sent a replacement claiming the old one had a bad Ethernet port. The new one does not work either.
  - Blanca_O
    NETGEAR Employee Retired
    May 26, 2021
    Hi Drail14me
    
    Just to clarify, the Ethernet port of the replacement unit never worked.
    
    Do you WiFi connection?
    
    Please provide the device SKU (e.g MR1100-2A1NAS) and firmware version.
    
    Regards,
    Blanca
    Community Team
whittle5962
Aspirant
Jul 06, 2021
Hii,

When you are using an Ethernet connection indigocard, you can use the USB type C cable and the AC adapter to Such USB devices do not work with the mobile router.

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MR1100ATT ethernet port not working