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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
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Nighthawk M6 Pro April 14th 2024 Firmware Update
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Hi Blanca…
The model of my device is a MR6550-100PAS. The firmware version is NTGX65_12.01.54.00 (2024/04/12)
Thanks,
Josh
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Any idea how to force this update? Thanks
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
All I had to do was go into the update check screen and it automatically downloaded over cellular.
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Lucky....I tried a dozen times today and no luck.
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Do you have the exact same model that I posed above?
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Yes, MR6550-100PAS
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Maybe it’s only for certain carriers? I’m with Rogers in Canada.
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Hi, All,
M6/M6 Pro FW 12.01.54.00 release notes:
- Insight Support for M6 Pro Retail SKUs
- Updated Error codes
- Router Analytics Opt-in/Opt-out
- WiFi issue fixes
- APN fixes
Device SKU:
- MR6150-100EUS
- MR6150-100NAS
- MR6450-100EUS
- MR6550-100APS
- MR6550-100PAS
Regards,
Blanca
Community Team
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
DO NOT UPDATE!! THIS FIRMWARE RUINED MY MR6550.
Seriously, it will prefer 4g band even when in range of 5g so your internet speeds will be super slow and service will even cut out. My latency fluctuates between 500ms and 5000ms.
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
Same experience as @rogerr2 .
Unfortunately the update was automatic.
Immediately after this firmware version NTGX65_12.01.54.00, my internet hangs after some time using it. I can see that clearly during games, where it disconnects. It comes back after a long pause, but there is an issue.
This was NOT happening with previous firmwares.
There is a problem with this firmware version NTGX65_12.01.54.00.
@Blanca_O please notify the developers / product manager @JohnPeng .
I have no doubts it is a problem introduced by this firmware, and I'd like to downgrade and disable automatic updates. The previous firmware was working very well and in my case there was no need for updates.
Please assist in reverting the firmware to NTGX65_12.01.47.00.
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Re: Nighthawk M6 Pro April 14th 2024 Firmware Update
We also had 3 different M6 Pro's (MR6550) and each of them seemingly took the update and installed automatically without our knowledge. We've seen a lapse in connectivity, high latency and a much higher usage over the past few weeks without any change in hardware. Ive been told so far there's no way to roll back the firmware and what i'm afraid of is if the rollback is possible, but the update is automatic, will the firmware automatically update itself again? Mae from netgear is escalating this to the engineering department but I get the feeling I wont get the answers i need.
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