Nighthawk M6 Pro Extremely Sluggish

Question

Hi all - I am in the exact same situation as the OP on the below thread.

https://community.netgear.com/t5/Cell-Service-Mobile-Hotspot/Nighthawk-6-PRO-MR6500/m-p/2303494

The OP claimed the solution was an upgraded firmware (version unknown) received by a tech called John. AT&T does not seem to be giving me any firmware updates for my device. Checking for updates in the admin menu shows "current," though I can see my version (shown below) is significantly behind the other firmware versions I see users discussing here.

NTGX65_10.04.22.01

Could I please get updated firmware and other help if warranted?

I have the .json file on hand...

dmcshaw61 · Answer

I also have the same issues.I have sent my json file to John Peng, and I am still waiting for a response!

monsoon_moon · Answer

Bumping this thread... not sure how to raise attention otherwise.

JT240Z · Answer

Same problem here as well.&nbsp; Same firmware version.&nbsp; Can't seem to get an update since the device says I'm up to date.

JohnPeng · Answer

AT&amp;T is rolling out the update of FW 12.01.16.01 gradually. It should come to your devices in the next couple of weeks.
&nbsp;
Thanks

JT240Z · Answer

Seems like the fixes are always delayed by AT&amp;T.&nbsp; I don't envy your position with these problems.&nbsp; Netgear has created some of their own problems, but they're always complicated by AT&amp;T's distribution system.&nbsp;Thanks for any help you've provided.

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Nighthawk M6 Pro Extremely Sluggish

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