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Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
smorant
Jun 10, 2022Aspirant
Hello,
I work with flegall and I don't understand you answer. What do you mean by "MR5200 doesn't support SA mode"? The product's datasheet clearly states that the it support 5G SA in FR1 (sub 6) frequencies.
https://www.netgear.com/images/datasheet/mobile/MR5200.pdf
Page 7 :Key features
Latest 5G Technology: 5GNR Sub6GHz (N)SA
It is stated nowhere this is an upcoming feature.
For the record, here is the device information
SKU N°: MR5200-100EUS
Firmware version : NTGX55_12.04.12.00
JohnPeng
Jun 13, 2022NETGEAR Expert
smorant wrote:
Hello,
I work with flegall and I don't understand you answer. What do you mean by "MR5200 doesn't support SA mode"? The product's datasheet clearly states that the it support 5G SA in FR1 (sub 6) frequencies.
https://www.netgear.com/images/datasheet/mobile/MR5200.pdf
Page 7 :Key features
Latest 5G Technology: 5GNR Sub6GHz (N)SA
It is stated nowhere this is an upcoming feature.
For the record, here is the device information
SKU N°: MR5200-100EUS
Firmware version : NTGX55_12.04.12.00
The device can support n78 SA mode. But currently, it is not enabled yet.
Thanks
John
- yellowtaoJun 13, 2022Aspirant
5G STANDALONE been out for so long,More and more countries are also deploying 5GSA. You are such a big company as Netgear, but MR5200 still doesn't support 5GSA. I don't know what your engineers do every day.Qualcomm has released X70 series chips, and you have released M6. An MR5200 does not even support 5GSA.You only know that you want user feedback, even the most urgent 5GSA can’t be done well, and you still want customers to support your Netgear, this is really a joke
- yellowtaoJun 13, 2022Aspirant
The previous reply said that it is expected to support 5GSA in the spring. Now it is summer. Where is your 5GSA?
- dongtiendaihiepJul 01, 2022Tutor
They have deceived you to sell useless products…
never buy anything from netgear…