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Forum Discussion
ChristineT
Dec 07, 2021Administrator
Nighthawk MR5200 (M5) - We need your feedback!
Good day Nighthawk Community,
I'm reaching out to you today in hopes of soliciting your help. If anyone is experiencing any issues with the Nighthawk MR5200 (M5) Mobile Hotspot we want to hear ...
- Nov 03, 2022
Hi,
maybe it is possible to also help with the issue we experience.
We own two MR5200, let's call one "old" and the other one "new".
We use to run "old" with a Vodafone (Germany) SIM which originally came from a "Vodafone GigaCube", some kind of relabeled HUAWEI 5G Router. This setup was running fine for about 12 Month or so, but recently we started to experience interruptions of LTE connections after 12 to 24 hours. Only a reebot of "old" would help getting reconnected.
So we bought "new", used the very same SIM card with it. We experienced, that "new" wouldn't even connect to LTE nor any other band.
So we ordered a fresh SIM card and used in "new" but experienced the very same behaviour. "new" wouldn't connect to any band.
When using the fresh SIM card in "old", we were back to a connect time of about 12 to 24 hours, but then again interruptions of the connection.
JohnPengcould you take a look at the model.json stats if we upload them?
Many thanks in advance!
TobyJones
Jul 18, 2022Initiate
Good Afternoon!
I have a Netgear Nighthawk M5 router. I live in an apartment block (top floor) in London UK where the wired internet speeds can be very slow. So I use the M5 as my always on internet service wired into a Netgear gigabit hub which is hard wired around my flat.
When it is working it is very good but the WiFi regularly drops connections and the internet 5G connection also goes awol sometimes and the router needs a restart (through Three in the UK). Occasionally though I log into the router to check whether its the router or Three (the 5g service) but that connection times out too so it must be the router.
Hoping there are some firmware updates soon!
Thanks
Toby Jones