Private 5G connection issue once MR6150 is allowed to upgrade to firmware NTGX65_12.01.47.00

[mwehner]

Just started testing the router and out of the box I was able to just put in the proper APN information and the device connected with no issues.  But when I allowed the router to update to NTGX65_12.01.47.00 I was no longer able to connect to our Private 5G network.  My guess is the newer firmware has black listed 5G SA, but not sure.

Does anyone know how to roll back the firmware?  I did try a factory reset but it kept the new firmware.

thank you

[JohnPeng · Accepted solution]

---

@mwehner wrote:

Just started testing the router and out of the box I was able to just put in the proper APN information and the device connected with no issues.  But when I allowed the router to update to NTGX65_12.01.47.00 I was no longer able to connect to our Private 5G network.  My guess is the newer firmware has black listed 5G SA, but not sure.

Does anyone know how to roll back the firmware?  I did try a factory reset but it kept the new firmware.

thank you

---

Yes. In the new release, 5G SA is disabled. Could you please contact me directly for using the device in Private 5G network. My email is jopeng@netgear.com. Please mention your community ID in the email for easy tracking.

Thanks

[JohnPeng · Accepted solution]

---

@mwehner wrote:

Just started testing the router and out of the box I was able to just put in the proper APN information and the device connected with no issues.  But when I allowed the router to update to NTGX65_12.01.47.00 I was no longer able to connect to our Private 5G network.  My guess is the newer firmware has black listed 5G SA, but not sure.

Does anyone know how to roll back the firmware?  I did try a factory reset but it kept the new firmware.

thank you

---

Yes. In the new release, 5G SA is disabled. Could you please contact me directly for using the device in Private 5G network. My email is jopeng@netgear.com. Please mention your community ID in the email for easy tracking.

Thanks

[mwehner]

Thank you for your quick help and response.  The solution worked perfectly!