battery and charger

[mdfhmi]

I have issues with battery and charger.
1- my device does not operate without battery, it just restart all the time.
2- battery can not charge to 100% it stop charging in 75%. the screen show me message "stop charge because it is so hot".

[LTEGuy · Accepted solution]

Hi

This is a known issue, the work around is to run with he battery installed.  A new release will be comming shortly that will address this problem.

https://kb.netgear.com/000061333/MR1100-Firmware-Version-NTG9x50C-12-06-07-00-00

[LTEGuy]

Hi

What is the model number of the M1 you are using.  Should be something like MR1100-100NAS

[mdfhmi]

MR1100EU

[mdfhmi]

Now battery charge to 100% because I put it face to A/C.. But still restarting without battery.

[LTEGuy · Accepted solution]

Hi

This is a known issue, the work around is to run with he battery installed.  A new release will be comming shortly that will address this problem.

https://kb.netgear.com/000061333/MR1100-Firmware-Version-NTG9x50C-12-06-07-00-00

[mdfhmi]

Thank you soooo mach!!

it is working very well!

[LTEGuy]

there is now a new Firmware available that will address the known issue of no battery operatioon.  If you update to that version you will be able to run without a battery if you choose.