DGND3700 Connected WIFI, but 'No Internet Access.

[stevestrolls]

I've recently been getting problems with WIFI.  Wireless computers/tablets/phones show they are connecting to the router, but cannot access the internet.  On my phone I get Connected, No Internet Access.

However, PCs wired to the router are getting through to the internet fine.

Configuration

DGND3700  Router/Modem  ADSL
2 x Netgear Gigabit switches

TP-Link wireless access point

Devices connecting to the TP-link access point are also showing connection, but 'No Internet Access'.

THe system has worked fine for 4 years.  The problem has been intermittent for the last month, now I cannot get through on the wireless connections at all.

Any suggestions?

Steve

[Retired_Member]

reset router disable TPlink and test

[stevestrolls]

Thanks for the suggestion.  I gave it a try.  Still 'no internet access' for WiFi connections.

[stevestrolls]

It is intermittent. 

A few minutes ago none of the wireless devices could get internet access.  Now one of the android tablets is through - didn't change any settings, it just happened.  Neither of the phones or the other tablet are getting access.

[DarrenM]

Hello stevestrolls 

Have you tried to back up your config do a factory reset test the wireless then if it works try to load your config back onto the modem?

DarrenM

[w3wilkes]

Is this a DGND3700v1? Are you running the most recent Netgear firmware V1.0.0.17 for the v1? If it's a v1 have you tried the 3rd party firmware referenced in this thread?

https://community.netgear.com/t5/DSL-Modems-Routers/New-firmware-with-built-in-Torrent-Client/m-p/46...

[stevestrolls]

It is going through a good period at the moment.  When it next falls over, I'll do that.

[stevestrolls]

Using the latest update, but not tried any 3rd party software.