× NETGEAR would like to hear from you about specific features so we can improve your experience. To participate in this survey please click HERE.
Reply

Re: NETGEAR D7800 FIRMWARE ISSUE

ProximaCentauri
Initiate

NETGEAR D7800 FIRMWARE ISSUE

Hello all,

 

am hoping someone out there can assist. I have a Netgear D7800 Firmware  version v1.0.0.38 running from a Windows 10 PC.

I have downloaded the latest firmware v1.0.1.68, however this wont install with the error message coming back is incorrect version.

I have tried to update the firmware through the Router software with same result.

Have done this on other Netgear Routers ie D7000, R7000 in access point mode and never had a problem.

I found a Netgear help file using a TFTP client but no joy

 

Any ideas please Apart from the above the Router connects and works in all other ways

 

Cheers

Message 1 of 4

Accepted Solutions
plemans
Guru

Re: NETGEAR D7800 FIRMWARE ISSUE

well, you are 21 versions behind. You can usually skip a couple versions when updating but it could be that one of the versions changed the partition sizes. So you might have to try a stepped approach a bit when you do it and not try to skip from initial release to the latest. have you tried this? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.

View solution in original post

Message 2 of 4

All Replies
plemans
Guru

Re: NETGEAR D7800 FIRMWARE ISSUE

well, you are 21 versions behind. You can usually skip a couple versions when updating but it could be that one of the versions changed the partition sizes. So you might have to try a stepped approach a bit when you do it and not try to skip from initial release to the latest. have you tried this? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 4
ProximaCentauri
Initiate

Re: NETGEAR D7800 FIRMWARE ISSUE

Hello Many thanks for your response. I tried the stepped approach and it works. I skipped every 4th update.

Thanks

 

Message 3 of 4

Re: NETGEAR D7800 FIRMWARE ISSUE


@ProximaCentauri wrote:

Hello Many thanks for your response. I tried the stepped approach and it works. I skipped every 4th update.

Thanks

 


Good move. There's an other way to jump large leaps like 21 versions!

 

Try the one half way between your version and the newest. That's the 10th one in.

 

If that works, try the newest

 

If it doesn't work, try one half way between the one that failed and your version, the fifth one in.

 

Could cut down the number of updates. But in your case might not make much difference.

 

The trouble is in trying to pin down the one where Netgear changed the memory used by the firmware. Sadly, Netgear rarely makes this sort of information explicit.

 

 

 

 

 

 

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 4
Discussion stats
  • 3 replies
  • 433 views
  • 1 kudo
  • 3 in conversation
Announcements

Orbi WiFi 6E