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Nighthawk AC1900 D7000 'connected, no internet'
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Nighthawk AC1900 D7000 'connected, no internet'
Hello, I cannot currently connect to the Internet. The internet LED on the router is off, meaning that there is no connection. I I have a modem cable plugged into the DSL port of the router, if that helps.
If anyone can assist, that would be great.
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Re: Nighthawk AC1900 D7000 'connected, no internet'
> Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
D7000[v1] or D7000v2? Look for "Model" on the product label.
Firmware version? ISP?
> [...] The internet LED on the router is off, [...]
What about the others? Visit http://netgear.com/support , put in
your (actual) model number, and look for Documentation. Get the User
Manual (at least). Read. Look for the LED descriptions and
"Troubleshoot".
Is this a new installation, or a problem with a previously working
installation, or what?
> [...] I have a modem cable plugged into the DSL port of the router,
> [...]
What, exactly, does "a modem cable" mean to you? What, exactly, is
at the other end of that cable?
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Re: Nighthawk AC1900 D7000 'connected, no internet'
@PassiveInternal wrote:
The internet LED on the router is off, meaning that there is no connection.
What about the DSL LED?
Which ISP do you have?
Is this a new D7000 and first time installation?
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