Reply

Router’s WiFi network

CurveMind
Follower

Router’s WiFi network

Hello!

OS window 7Pro

I am not an engineer or tech savvy in any way, as you will see by my first question. When I went to login to the router page, you know the .net website page, a message came back reading, "You are not connected to your Router’s WiFi network."

My first question is, Who is the Network? Is it the company I pay to be connected to the Internet? Is it the Operating System? How do I find this Network that I am not connected?

Thank You

 

 

Model: WNDR3400|N600 Wireless Dual Band Router
Message 1 of 4
antinode
Guru

Re: Router’s WiFi network

> [...] you know the .net website page, [...]

   Assuming that anyone here knows what you did is often a mistake.

> [...] a message came back reading, "You are not connected to your
> Router's WiFi network."

   That error page is misleading, and should never have been published.
It's in the running for World's Least Useful Error Message.

   A Domain Name System (DNS) server is what translates a name like
"google.com" or "routerlogin.net" to a numeric Internet Protocol (IP)
address, which is what is needed to establish communication.  The
process is analogous to looking up someone's telephone number in a
telephone directory.  You know the name, but you need the number to make
the call.

   Netgear routers translate "[www.]routerlogin.net" to the router's own
address, _if_ you're using that router as the DNS server.  If you use
some other (real) DNS server, then "[www.]routerlogin.net" will take you
to some Netgear server (currently 52.40.244.61, 54.186.157.116, I
gather), which will return that "You are not connected" nonsense.

   The fact that this misleading, often nonsensical error page requires
such a complex explanation is one more sign that it really is a terrible
message.

> OS window 7Pro

   Ok.  The easiest way to figure out what's happening is for you to
open a Command Prompt (CMD.EXE) window, type an "ipconfig" command
there, and copy+paste the results here.

> My first question is, Who is the Network?

   In this case, it's the local-area network (LAN) which includes your
PC and your router.  Most likely, your PC is connected to your router
(wired or wirelessly?), so the message is nonsense.  However, you may be
using something other than your router as a DNS server, and that's how
you'd get to that (misleading) error page.

   Does your Internet connection work (other than the "You are not
connected" nonsense)?  If not, then is this a new problem with an old
installation, or a new installation which has never worked (yet)?

Message 2 of 4

Re: Router’s WiFi network


@CurveMind wrote:
When I went to login to the router page, you know the .net website page, a message came back reading, "You are not connected to your Router’s WiFi network."

My first question is, Who is the Network? 

 


In this case it is the wifi network that your WNDR3400 has set up for you to use with wifi clients, phones, tablets and the like.

 

Other networks to think about are the LAN, that is the local area network, the things that you plug into the (probably yellow but maybe grey) sockets on the back of the WNDR3400. These are usually your PC and other wired things, like smart TVs.

 

The final network in the picture is the WAN, the wide area network that connects you to the internet.

 

The WNDR3400 is a router, so you have a modem somewhere. You plug that into the WAN, which is the internet socket on your modem. Some routers have separate WAN/Internet sockets, but in your case the Installation Guide says to use one of those LAN sockets.

 

That guide is one of the things that you will find at the end of this link:

 

>>> WNDR3400v1 | Product | Support | NETGEAR <<<

 

That's the V1 hardware version. If you have one of the newer versions – check the label on the back – you can find that in the same place.

 

The strange message you see may have nothing to do with connecting to a network. It is just a frustrating error message that Netgear throws at us. It really means something else. It is better described as "Cannot login to router". That's what you need to research. Here's one clue:

 

If you cannot login to your router | Answer | NETGEAR Support

 

There are two steps to getting access to the router: first you login to its wifi (the SSID and password should be on the back); then you login to its control with a different username and password (also on the back).

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 3 of 4
antinode
Guru

Re: Router’s WiFi network

> In this case it is the wifi network that your WNDR3400 has set up
> [...]

   Or the wired network.  That that error page says "WiFi network" when
you could be using either a wired or wireless connection is only one of
its many defects.

> [...] It really means something else. It is better described as
> "Cannot login to router". [...]

   Not really.  What it really means is what I said that it means,
namely that your computer is using a real-world DNS server, not the
router's own DNS server.  The lame error page tells you nothing about
whether you can talk to your own router.  (Only that you're not talking
to it now.)

   A Web browser needs to know the numeric IP address of the site which
you're trying to reach.  You probably don't know the IP address of your
router.  As the manual (page 1-2, PDF 15) says:

      To log in to the wireless router:      1. Type http://www.routerlogin.net , or
         http://www.routerlogin.com, or the router's LAN IP address
         (default is 192.168.1.1) in the address field of your browser,
         [...]

http://www.downloads.netgear.com/files/GDC/WNDR3400V1/WNDR3400_UM_31AUG2010.pdf

   The router does know its own IP address, so if you use the router
itself as your DNS server, then it will translate "www.routerlogin.net"
(or its friends) to the router's own IP address, and the Web browser
will talk to the router, as intended.  (That should work even if your
router has been configured to use some address other than its default,
"192.168.1.1".)

   Real-world DNS servers have no idea what the IP address of your
router is, so if you ask one of them about "www.routerlogin.net", you
will get pointed to a Netgear Web server (currently 35.160.12.83 or
52.27.120.91, apparently), which is what gives you that supremely
misleading/useless error page.

   The fact that you got the (misleading/useless) error page suggests
that you have a working Internet connection.  Otherwise you couldn't get
that nonsense back from the Netgear Web server.

   If you want to talk to your router, you could, as the manual
suggests, try "192.168.1.1" instead of "www.routerlogin.net".  If you
want the "www.routerlogin.net" stuff to point to your router, then
you'll need to tell Windows to use the router as its DNS server.  That
setting is buried somewhere in the network adapter/connection/interface
(whatever Windows calls it) Control Panel stuff.

Message 4 of 4
Discussion stats
  • 3 replies
  • 6962 views
  • 0 kudos
  • 3 in conversation
Announcements