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FVS318G only accepting landing page

vanmalt
Aspirant

FVS318G only accepting landing page

I can only login to monitor page. As soon as I try to navigate ogg that page it responds with can't login to anyother screen as it is admin is already login

 

Please help. 

 

Model: FVS318G|ProSafe Gigabit 8 Port VPN Firewall
Message 1 of 4
DaneA
NETGEAR Employee Retired

Re: FVS318G only accepting landing page

Hi vanmalt,

 

Welcome to the community! 🙂

 

a. What version is your FVS318G?  Is it v1 or v2? (v for version).

b. Are you the administrator of the FVS318G?

c. Have you tried to use other browsers like Firefox or Safari to access the web-GUI of the FVS318G?

d. Have you tried using other PC/s or laptop/s to access the web-GUI of the FVS318G?

e. Have you tried to reboot the FVS318G?

 

I look forward to your response.

 

 

Regards,

 

DaneA
NETGEAR Community Team

Message 2 of 4
vanmalt
Aspirant

Re: FVS318G only accepting landing page

a. I have a FVS318G v1

 

b.  I am the administrator

 

c.  I'm using Mac computers and have tried both Chrome and Safari.

 

d.  I am under the impression that this will only work from my Hard Wired Desktop.  Is this not true?

 

e.  Yes.  Twice I have unplugged, waited 20 seconds or so and plugged back in.  Both attempts unsucessful.

 

Please advise

Message 3 of 4
DaneA
NETGEAR Employee Retired

Re: FVS318G only accepting landing page

Hi vanmalt,

 

Based from your answers, it seems that a factory reset needs to be done on the FVS318Gv1 then reconfigure it from scratch.

 

 

Regards,

 

DaneA
NETGEAR Community Team 

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