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Forum Discussion
FVS318N requires periodic reboot
I reviwed the community article titled FVS318N router keeps dropping network connectivity, which was closed due to inactivity. I'm having the same problem where the router runs for about a week or s...
Hi All,
The support case had led to the unit being replaced but something else happened too. 2 new firmware releases took place. 4.3.4.1 and 4.3.4.2. The 4.3.4.1 release note have the following comments:
Bug Fixes:
- Fixed the issue where the logs are not displayed properly in the GUI and on Syslog server.
- Fixed the issue where the firewall logs contain incomplete logs messages.
The unit was replaced under RMA afer good response from the Netgear team. I returned my old unit and the new unit came in a box where the specs still referred to the old datasheet (95 Mbps WAN-LAN).
Both units (witn 4.3.4.1 software ran fine with the 190 Mbps consistent download. I also further looked into differences in the hardware platform used (Cavium CNS3411 Network processor). Both units were the same.
To summarise: it was likely a memory leak issue in the prior firmware in relation to the log messages prior to firmware 4.3.4.1
Hi rlcarper,
Thanks for the update. 
I'm glad that both units you have are now running fine. It seems that the new firmware has solved the problem.
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
I guess we celebrated too soon. Performance dropped back to 50/30 Down/Up.
Case needs to be reopened
Hi noibla,
Since there is a problem with the replacement unit, you may go ahead and contact again NETGEAR Support. Let them know about the previous case number or the RMA number given to you as reference.
Regards,
DaneA
NETGEAR Community Team
We're back to sqare one. However, Netgear support is still trying to find options to address the problem.
Currently the daily reboot results in a temporarily speed to 190/30, but within 7 hours, the performance is below 50 Mbps down again
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