NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

myNG's avatar
myNG
Follower
May 25, 2023

Stuck after bootup - unable to login - M4300-52G

After installing new configuration file using web portal and booting the managed switch M4300-52G, the switch got stuck.

Connected the serial console and can see the prompt for "User:", but doesn't accept the username or not responding to keyboard.

 

What should I do to recover this managed switch?

Firmware
Troubleshooting

1 Reply

Sort By
  • MikeD1234's avatar
    MikeD1234
    NETGEAR Expert
    Jul 12, 2023

    Hi myNG,

    I was wondering if you've been able to recover the unit?

    Possibly the FW got corrupted, and/or some of the settings. Our support team could recover this for you, if you open a case with them, through logging a case.

    Mike

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

Learn More