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Re: Here we go again
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Here we go again
After the fiasco of September/October my Meural canvas was working fine until today. “Invalid Credentials” is what I get from the app when I try to sign in. Can we get this fixed later than the last issue please?
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Re: Here we go again
Adding that this is app related as I can log into my account online and send art to my Camvas from there
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Re: Here we go again
Yup, mine started working again a few weeks ago, but as of today, my older Canvas is offline again (and as before, my newer one is fine). I can log into my account fine and upload images to my account as usual, but I can't send them to my Canvas. Argh!
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Re: Here we go again
Mine has gone back to working again. So weird.
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Re: Here we go again
Just checked mine again this morning and its still offline.
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Re: Here we go again
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Re: Here we go again
Nope. I was so hopeful when it started working again after the first incident of this, and was even given a "Kudo" by Kevin with the Community Team when I posted that my frame had started working again and that the problem was fixed. But here we are waiting for a fix again. Not sure what's going on. I was hoping to update my frame with some new images that I have, but can't. Frustrating for sure!
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Re: Here we go again
Hello @Gildahi,
Thank you for your update to the current situation!
Please check your DM and provide the requested information so that I may endorse you to our experts.
Best,
Kevin
Community Team
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Re: Here we go again
Thanks...I just sent you the requested information.
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