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Forum Discussion
Armor Blocking Sites - How to Unblock?
NetGear Armor has blocked a wordpress site I manage for a non-profit org. I cannot find a way to unblock this site on the web page presented to me by Armor, or through the mobile app. I have had to t...
DexterJB's solution is not adquate.
Netgear Armor is falsely blocking my compay websites which I need immediate access to. It is terrible that you want us to submit the URL to get it unblock and wait days and days for them to review it. I understand we would be building their database for you, but I need to immediately access my own site. Neargear Armor on the bottom of the page says, "We suggest that you [Go back to safety]". Netgear needs to have a option to "Proceed to website." This way we can have immediate access to our websites rather than waiting days for them to review the links. Furthermore, you need to allow us to whitelist the sites immediately. The only way I can visit my company websites is by disabling Armor, this pretty much makes Armor useless and my network vunerable to other types of attacks and popups while Armor is disabled.
If Netgear continue to block false postive websites and not give the ability to whitelist the IPs, they are loosing alot of customers. Personally, I will not renew the Armor subscription if this option is not immediately offered.
How did you Disable Armor? I deleted Bitdefender from my laptop, NO LUCK?http://www.sunlakesappleclub.com
shawn007 wrote:DexterJB's solution is not adquate.
Netgear Armor is falsely blocking my compay websites which I need immediate access to. It is terrible that you want us to submit the URL to get it unblock and wait days and days for them to review it. I understand we would be building their database for you, but I need to immediately access my own site. Neargear Armor on the bottom of the page says, "We suggest that you [Go back to safety]". Netgear needs to have a option to "Proceed to website." This way we can have immediate access to our websites rather than waiting days for them to review the links. Furthermore, you need to allow us to whitelist the sites immediately. The only way I can visit my company websites is by disabling Armor, this pretty much makes Armor useless and my network vunerable to other types of attacks and popups while Armor is disabled.
If Netgear continue to block false postive websites and not give the ability to whitelist the IPs, they are loosing alot of customers. Personally, I will not renew the Armor subscription if this option is not immediately offered.
This is absolutely ridiculous. I am an Average Joe, not an IT admin. I need to access a site for work that (surprise!) Netgear has blocked. There is no way to unblock it without downloading an app, for some asinine, hairball, contrived reason. This is such a dumb way to go about it. Hey morons, let me unblock a site from my computer! You nincompoops.
Also, it is incredibly rude of Netgear to have known about this for a year and done jacks#!t about it.
F*** Netgear, I am never getting another router from Netgear ever again because of their incompetence and failure to help out customers. The people at Netgear should find new jobs. They are not helpful.
The function is not working in the Orbi App. The Unblock functionality shows, and it let's me click to unblock - then confirms the unblock selection. But when I go to the UNBLOCKED tab, nothing is there.
EPIC FAIL - again.
I have pored over this entire thread, and I'm simply amazed that there is still no fix to this issue since the thread's inception NEARLY 2 YEARS AGO where a Netgear moderator said this was an urgent priority.
Yes, I see the ability to unblock sites on the Armor app for Android - great start, Netgear, but not done yet. Whenever I attempt to whitelist a site, I get the "unblocked successfully" message -- also really nice BUT the site remains blocked and nothing is added to the "unblocked" list no matter how many times I try. Is this really the best Netgear can do to fix such a critical issue after two years?
This is just as useless as the legacy version of "Circle" parental controls that were advertised as included with my R7000P router yet totally useless for actual monitoring... seems that was just a ploy to push people into buying the Circle box from Disney. in both cases, Netgear is guilty of bait-and-switch at best and fraud at worst. To begin with, it was never made clear that Armor would be duiplicate the 2-year renewal I had already paid for with Bitdefender Total Security... that was a waste of ~$100. Next, Circle DOES NOT WORK so I had to buy a separate product for that... now it seems I must abandon Armor for the ongoing failure of its most basic purpose: effective management of bad websites. In the end, I've now spent more money trying to unf*ck things than I did on the router itself. After years of loyalty, this may very well may be the last money I spend on Netgear products... again, nice work.