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R7000P - Armor and Bitdefender subscriptions
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R7000P - Armor and Bitdefender subscriptions
I currently have a Bitdefender subscription covering my computer. If I activate Armor and pay for the subscription is that duplicative? Is it possible to roll the Bitdefender subscription into Armor? Thanks
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Re: R7000P - Armor and Bitdefender subscriptions
Hi Jayip54,
The NETGEAR Armor is a separate subscription from other stand alone Bitdefender programs.
Dexter
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Re: R7000P - Armor and Bitdefender subscriptions
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Re: R7000P - Armor and Bitdefender subscriptions
That was exa tly what I was asking. What is the advantage of Armor over the regular Bitdefender product?
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Re: R7000P - Armor and Bitdefender subscriptions
Basically adding protection for IOT devices. Netgear is replicating Bitdefender Box 2 services into Armor.
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Re: R7000P - Armor and Bitdefender subscriptions
Hi all,
Here are several links that may help in giving an overview.
https://kb.netgear.com/000059436/How-is-NETGEAR-Armor-different-from-an-anti-virus-software
https://kb.netgear.com/000059438/What-type-of-vulnerabilities-does-NETGEAR-Armor-protect-me-from
https://kb.netgear.com/000059440/What-is-the-NETGEAR-Armor-Bitdefender-Total-Security-feature
Dexter
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Re: R7000P - Armor and Bitdefender subscriptions
Thanks. This is what I was looking for from the start. So one more Armor question - can I access the router info to check on it when I am not directly on the protected wifi at home - like when travelling?
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Re: R7000P - Armor and Bitdefender subscriptions
I also have tried to send a support message but it does not work on teh web page. When I try to use my activation code for my Bitdefender acct it says I need to have support merge the accounts.
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Re: R7000P - Armor and Bitdefender subscriptions
Yes, you can always login to the Armor portal/web page from anywhere via a browser (armor.netgear.com) or the apps (Nighthawk/Orbi). Is that for a separate BitDefender product?
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Re: R7000P - Armor and Bitdefender subscriptions
Dexter - That is not what I asked. I AM LOGGED into that page and yes, as I have mentioned previously it is a Bitdefender product. On the website it says I can merge it so I do not have to have 2 separate products. When I try to the page does not work - in 3 different browsers - so I ask again, is there a way to call in and speak with a human so I do not have to keep repeating myself to you????
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Re: R7000P - Armor and Bitdefender subscriptions
You really don't understand. That is where I started with all this. It sent me to the armor.netgear page and I netered my activation code from Bitdefender and it said I can combin ethem an dthat is when nothing happened an d why I am writing this. Please read the full message trail. Or get me a way to speak to a person so I can get this resolved - it there an escallation process with supprt or are you it?
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Re: R7000P - Armor and Bitdefender subscriptions
Apologies for the back and forth. There is a Call Us option on the link that I've provided above that shows contact numbers for Bitdefender. They will be the ones who can better answer your subscription concerns. I'll attach a screenshot of the page if that helps.
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