NOTICE: ARMOR or SPC Cloud Error

For users with Armor or Smart Parental Control subscriptions, there seems to be an outage happening currently. 

Users attempting to enter into the Armor tile may see a cloud error displayed. 

Users may see the Smart Parental Controls tile not appearing on the Orbi app home page. 

 

We have passed this on to NG for review and they are looking into it. 

 

Uses can submit a bug report:

Orbi app:

https://community.netgear.com/t5/Orbi-App/How-to-report-a-bug-on-the-Orbi-App/td-p/2140980/jump-to/first-unread-message

 

Nighthawk app:

https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684/jump-to/first-unread-message

Check for any updates here:

https://status.netgear.com

Please be patient while NG gets this fixed.