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Forum Discussion
nkd
Dec 08, 2021Apprentice
RBKE963 no parental controls in orbi app
So I upgraded from rbk800 series to this since it’s slapped on the box it has smart parental controls from best buy. Please don’t tell me netgear is just f false advertising this thing and it’s not re...
FURRYe38
Dec 09, 2021Guru
Parental controls are installed and handled thru Orbi app. There is a tile that should appear there.
Have you tried looking at the Add-Ons menu in the Orbi app to see if Smart Parental Controls are seen?
https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
You may need to have NG support help you get it set up is all.
No false ads. It works.