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Solved
ReadyNas NV+ v2 stuck on boot menu
Hi there, I have a ReadyNAS which is getting on in age (10+ years). It's been working fine but lately we've had a few power outages and the NAS has force shut down due to this. When I turned it b...
Hi tomupnorth , StephenB , Sandshark , Marc_V
This is now done - I sent my NAS to an IT service and he managed to work out the issue. It was HDD #3 that was causing the issues.
Once I removed that it booted up as Unprotected C: but I was able to access my photos.
I've copied them across onto a Google Cloud account.
Shortly after that my NAS started to display a message about Life Supply or something so I think it was about to die for good.
End of the day I retrieved my photos and I am happy!!!
Thank you to all of you for your help.
Take care - Jimmy
StephenB is correct you can use your mynetgear portal to purchase a support contract. A Pay-per-incident support might be available.
In any case you are having difficulty getting a contract you can send me a private message of your contact details including the serial number of the NAS.
HTH
Thank you Marc_V , I appreciate the offer. Let me try the GearHead support. If that doesn't work then I will get in contact with you.
Hi Marc_V , StephenB - I spoke to Netgear support and they said there wasn't much they could do. He said it sounded like a hardware issue (maybe from the multiple power outages its had).
He suggested I buy another chassis if I could find a 2nd hand one but being 10yrs old now I couldn't see any online.
Last ditch effort is to call a local data recovery company and see if they can salvage my data.
Thank you both - I appreciate your help and advice.
If you continue to look online, be very careful what you are getting is really a V2, as many are improperly listed. But you know what a real V2 looks like, so the photos should tell the tale.
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