Not exactly sure what happened, but for some reason I can no longer access the router through the app. When I launch the app it tries to connect....it spins and spins and lands me at the "login with your admin credentials" page. I try that, and it once again spins and spins until it times out.....I've checked the app to ensure the local network slide bar is set correctly, I've rebooted the router several times, as well as tried setting it up as a new router...it just won't connect.
Firmware version is V1.4.3.88_1.3.50. FWIW, I can connect wirelessly no problem via the browser. Just wondering if anyone else has seen or had this issue with the app? App version is the latest at least on the Apple store, v2.16.0.299
Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Re: Can no longer access the router through the app
Hi...thanks so much for the quick reply! Yes, am using iOS (sorry, should have mentioned that earlier). I tried your suggestions, still can't connect. i also tried deleting the app and reinstalling, same thing. Pretty strange....I haven't taken an iOS update in a month or so, and I didn't update the app until after this problem started, and that didn't resolve it either.
Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Hi...thanks so much for the quick reply! Yes, am using iOS (sorry, should have mentioned that earlier). I tried your suggestions, still can't connect. i also tried deleting the app and reinstalling, same thing. Pretty strange....I haven't taken an iOS update in a month or so, and I didn't update the app until after this problem started, and that didn't resolve it either.
Re: Can no longer access the router through the app
I have the same problem. It worked a week ago but I noticed today the Orbi app won't connect to the RBR850 router. Everything is working, and I can dismiss the message and see my connected devices, settings, network, etc. I can't, however, check for firmware updates because it can't find the router. It's not VPN or iCloud Relay related. I can't get to the router through a browser, either, using its IP address.
Based on a search on the topic it's clear that there is a fairly new issue. I guess I'll just wait and hope Netgear figures it out, but as a Nest Thermostat owner I'm not holding my breath.
Re: Can no longer access the router through the app
I have had a similar issue over the past month. Nighthawk app is unable to find the router so my extender (AX8000) will not connect. I have factory reset both my router and the extender. Now I cannot set up my extender again because it won't appear in the wifi list. I'm trying to access from an android (pixel 6) which is fully updated. Hoping there will be a solve soon
Re: Can no longer access the router through the app
Sorry you're having trouble. Mine magically corrected itself since I posted last. I changed nothing, so it has to be something that Netgear fixed on their end.
Re: Can no longer access the router through the app
Thanks...I've tried all of that, still not working. I've uninstalled and reinstalled the app multiple times, modified all of the settings noted in the posts above, etc...nothing works. I did open a bug three months ago, obviously NG not in a huge rush to fix it. Like usual.
