Orbi WiFi 7 RBE973
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Can't login to router on iOS

JimmyW
Luminary

Can't login to router on iOS

I'm running the latest version of iOS on my iPad Pro, and I can't log in to my router either with the Nighthawk app or by trying directly with the IP address in Safari. In Nighthawk, I receive a message of Login Timed out as in the screenshot. In Safari, I receive no response and the login simply does not proceed. I have no issues in logging in from Windows 11 with Chrome. 

 

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Message 1 of 6
FURRYe38
Guru

Re: Can't login to router on iOS

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...

Message 2 of 6
JimmyW
Luminary

Re: Can't login to router on iOS

Thanks. I disabled Private W-Fi Address, but still can't log in. The router will not accept my password and resents a screen to create a password. 

Message 3 of 6
FURRYe38
Guru

Re: Can't login to router on iOS

Message 4 of 6
JimmyW
Luminary

Re: Can't login to router on iOS

Thanks. I'm not inclined to go through this convoluted process to access my router on my iPad. I can access it on my pc and Androids if I have to fix something.
Message 5 of 6
FURRYe38
Guru

Re: Can't login to router on iOS

Ok. Can submit a bug report on the iOS device and see if this can get it working:

https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684...

 

Good Luck.

Message 6 of 6
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