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Forum Discussion
Device Manager shows white background & stupid counts
App ver 2.23.0.2673 Firmware v 1.0.3.32 Normal black background now replaced by white screen with no band groupings. Device count may be accurate or may be 0, -1, etc. Initially noticed Feb 5, 2023...
Testing local or AA yesterday didn't show any differences. Both showed WHITE.
Question, has Smart Parental Controls been enabled or ever been enabled with in the NH app?
No Parental Control Settings in use on my side of events.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Don't set it up using the NH app. After the MR is setup, then log in to the NH app and check the device manager.
So here's the deal:
"All Nighthawk routers support SPC have the same behavior on the Nighthawk APP.
Please be notice, only the device manager feature has white scheme if the FW supports SPC feature, other pages remain black scheme.
Support means feature support, it is not the same as enable or disable. If you can do enable or disable which means the feature is supported. If there is not such feature support, you can't do any enable or disable at all."So basically, the MK systems all have the SPC support with in the FW. Seems that regardless if it's used or not, the Device Manager screen will have a WHITE background. No reason was given for this and no idea why. I presume this may come from the SPC team and code and there side of the code is set for white. Possibly for user viewability and accessibility reasons. I don't know for sure.
Not a bug. 😉
