Genie login failure - Netgear router could not be found or are not supported

[masken]

genie-version:3.1.36

router-version:CG3700EMR

When I try to login "local" to router via genie from my iphone i get the error "Netgear router could not be found or are not supported..."

It works fine to acces the router via the browser in the iphone but not with the genie app.

[michaelkenward]

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masken wrote:

It works fine to acces the router via the browser in the iphone but not with the genie app.

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Is that the desktop genie app? Windows? Mac?