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This NETGEAR device is already registered to another account
hi
I got this message when I tried enable remote management on the netgear nightawk app on my iphone 7. I bought router brand new from the store and I don't recall registering this router previousl...
Yes if anyone is having registration issues please PM me so I am able to take care of the issue.
DarrenM
You are the latest in a long line of people to have hit this brick wall. This is almost a daily complaint.
For some reason, lorry loads of Netgear devices reach buyers as "already registered". No one has ever got to the bottom of this – Netgear carefully avoids answering questions.
You have a couple of options, try to find a local contact number (it may be well hidden) or send a private message to one of the Netgear moderators here.
If you are really lucky, someone like DarrenM or ChristineT will take pity on you and step in.
thank you guys. i will try to reach them
Yes if anyone is having registration issues please PM me so I am able to take care of the issue.
DarrenM
thank you for helping me to reach out Netgear support. they contact me and the first thing they want is proof of purchase !!!! my router is 2.5 year old so is out of warranty and I don't have a receipt. honestly what proof of purchase has to do with a error app???? I have one account with netgear and it shows one router registered with this account. the problem exists on netgear's server. I still can't use remote management feature on the app so is became useless.instead of fixing the problem they blowing off customers chasing proof of purchase !!!!