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Nighthawk Android App

ajharman
Follower

Nighthawk Android App

Not sure if this is normal but when I open up the Nighthawk app on my phone and go to Devices it shows all of them by name but under each one it also has UNKNOWN under the name of the connected devices. Is this normal?

Model: XR500|Nighthawk Pro Gaming Router
Message 1 of 7
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Android App

Could you provide us a screenshot of this please? Also what firmware is the XR500 on?
Message 2 of 7
Greynomand
Tutor

Re: Nighthawk Android App

Hi, thankis for the response. I have attached a screen shot for you. The firmware for my XR500 is V2.3.2.56

Model: XR500|Nighthawk Pro Gaming Router
Message 3 of 7
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Android App

I assume that would show the IP address usually. May be an app bug. Do all the devices have internet and are working normally? If you access the interface is it working correctly?
Message 4 of 7
Greynomand
Tutor

Re: Nighthawk Android App

Yes all the devices have internet and are working normally and yes the interface is working correctly.

Model: XR500|Nighthawk Pro Gaming Router
Message 5 of 7
Netduma-Fraser
NetDuma Partner

Re: Nighthawk Android App

In that case I wouldn't worry about it, it's not affecting anything and is likely an app bug that will be fixed shortly.
Message 6 of 7
Greynomand
Tutor

Re: Nighthawk Android App

Thanks for all your help. Look forward for an update for the app soon

Model: XR500|Nighthawk Pro Gaming Router
Message 7 of 7
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