XR500 randomly drops internet throughout the day

[gunengraver]

I can't be that it's 5/2024 and there is still no fix, what's gives netgear!

[FURRYe38]

"I can't be" ? Not sure what your meaning here.

Can you give more details? 

[Netduma-Fraser]

Set reserved IPs for your devices and that should help to resolve it

[gunengraver]

would that be for all devices or for wired only? i have at least 70 devices, I'd have to do that for each one? Netgear really dropping the ball here.

[FURRYe38]

Can you give more details? What does randomly drops internet mean? 

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Is the top Internet LED turning AMBER when this happens? 

[Netduma-Fraser]

Ideally yes as I believe it's to do with DHCP and we have seen it help for other people but that is a lot of devices so I can see why you wouldn't want to do that. Unfortunately it's the only solution I know of currently

[FURRYe38]

I'd also change the DHCP IP address range as well. 

Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-rout...
https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router