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Re: Router failing to connect to NTP server along with a DHCP issue
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I am having this same problem with router failing to connect to NTP server along with a DHCP issue. When I went to factory restore my xr1000 router I got a pop-up message saying that I'm on "fixed" internet plan with my ISP and I needed to get all this info from Comcast to enter into the blanks BUT I'm not on a fixed internet plan and I confirmed this with Comcast. I'm just a residential using comcast subscriber and not a business. When I check router for update it says it's on the most up to date firmware 1.0.0.64_1.0.49.
I need help, this has been an ongoing issue with this router and I've only had it for 8 months.
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Thanks for all the help anyways, you are the only one that has made any effort at this point to listen, respond in actually trying to help me. I appreciate you and your time - Cyber high-five!
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Re: Router failing to connect to NTP server along with a DHCP issue
Do you know if you require PPPoE, VLAN, or DHCP identifiers in order to get connected to the internet?
Just to clarify, is this the DHCP issue?
What are you seeing when you try to set the NTP server? Are there any error messages at all? Can you post them here if so?
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Re: Router failing to connect to NTP server along with a DHCP issue
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Re: Router failing to connect to NTP server along with a DHCP issue
Could you please clarify your exact physical network setup?
You mention there that you're using a NETGEAR modem so it would be good to know the make and model of that if possible.
If you're not sure on the model, could you let us know whether it's a pure modem (No Wi-Fi) or a modem/router combo (Wi-Fi capable)?
Can you tell if your XR1000s WAN IP is your public IP (seemingly random numbers like 12.34.56.78) or if it's an internal IP (192.168.x.x)?
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Re: Router failing to connect to NTP server along with a DHCP issue
The error messages are as follows;
The unable to connect to 2.4ghz and sometimes also says this with the 5G connection reads like -
This network is operating on Wi-Fi
channels in use by several other
nearby networks.
Restarting your wireless router
may allow it to automatically
choose the best channel to use,
and may resolve this problem.
Restarting never works with 2.4Ghz only the 5G connect.
The NTP warning message I receive is this -
Warning: The router failed to connect to NTP server, please check your Internet connectivity or try another NTP server.
As of right now it's not working and this could be the major issue right now because the conflicting times, I suppose.
It's seriously been issue after issue and it takes up SO much of my time to constantly be having all these issues and resets/setting up all over again and again.
It's total insanity and this point! Sadly, I wish I would've just stayed with my previous Linksys router as I used that brand for years before switching over to using this Netgear brand of routers.
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Re: Router failing to connect to NTP server along with a DHCP issue
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Re: Router failing to connect to NTP server along with a DHCP issue
The ipv6 isn't really the issue at hand here, it's the least of my worries to be honest and besides, pretty sure Comcast/Xfinity (being one of the biggest providers) supports IPv6 and I'm located in a big city. It was never an issue on my previous Linksys router. No, my router is not on metal and sits right next to my modem. It's only a 1500sq ft Townhouse we're in and only probably 2-6 devices using Wi-Fi at any given moment. Not by large amounts of controllers or AirPods. My router is currently going through a huge connection issue as we speak but something I'm unfortunately pretty use to at this point but I'm at my wits ends now and my 2 teenage daughters are even more sick of the constant BS of this router.
Let me tell you what happened only a couple hours ago as all day I've had to keep unplugging it and back in just so we can connect and/or reconnect. When I went into my iPhone 12 Pro Max to toggle off the Wi-Fi button and back on again hoping to be reconnected, my 5G SSID network was no longer showing up and instead there were 2 new unsecured (no lock attached) NETGEAR and NETGEAR-5G SSID's being broadcasted. Immediately I knew it had to be my guest network showing up although that wasn't the name of my guest network as I had changed it last time I factory restored it and I don't broadcast my guest network, I turn that option off and don't use it. I set long passwords for it too. NOW how on earth does this happen??? I immediately logged into the browser 192.168 way with admin and my long password and sure enough my SSID settings were all gone and guest network was showing the generic names of NETGEAR without passwords and now being broadcasted??? I did not do anything today with resetting it or even trying to change any settings, just the norm of unplugging it and plugging it back in so our devices could connect today. Of course after realizing this, I had to YET AGAIN spend 30 minutes of more wasted time re-setting ALL settings up AGAIN!! I'm done, how do I make a warrenty claim under the 1 year warranty that Netgear has on this router??? I can't continue to do this and I can't afford another new router right now. I spent $340 dollars on this thing 8 months ago and this is what I got for it. A LEMON!!! I'm so frustrated, I could puke. Let's not forget we can never ever connect to the 2.4ghz network and my printer needs that one to work and because of that issue I can't use the option to combine both 2.4 and 5 under the same network name. After resetting today now the DumaOS app tells me right when I log in that it's unable to detect what router I'm using and therefore some options may not be available. This is new, never had that warning/issue before but now this app won't hold any of the settings I change in the DumaOS app. I'll set up QOS and nothing saves now. This app has never done this to me before. Usually it just takes me deleting the app and reinstalling it after I do a factory reset and it fine again and everything I change in it, saves. Maybe it's because I didn't factory reset the router on my own today and it just somehow reset itself?? I don't know but what I do know is that this router is broken!
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Re: Router failing to connect to NTP server along with a DHCP issue
https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-M...
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Thanks for all the help anyways, you are the only one that has made any effort at this point to listen, respond in actually trying to help me. I appreciate you and your time - Cyber high-five!
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Re: Router failing to connect to NTP server along with a DHCP issue
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