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Re: XR700 router issues
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XR700 router issues
Starting to get really frustrated with my new XR700 gaming router. It seems as though at least once a day, my router kicks off different devices off the network as it simply stops working. I swap the device over to the other band (ie from 2.4Ghz to 5Ghz or vice versa) and I get the internet again. I purchased 2x EX7700 range extenders in case that was the issue, and I can confirm that I am able to get 5Ghz through the entire house, but I still get this continual random drop out of a band. The devices that drop out vary from Samsung tablets and iPads to Google home hub devices, to laptops.
I've updated the router and extender firmware and I still get the same dropout issues on a daily basis.
Another issue I get is when trying to switch from one band to the other, it will occassionally come up with "Password Incorrect" when I haven't changed the password. Even after retyping the password it simply refuses to connect with the same Password Incorrect error and the only way to fix it is to reboot my device.
Has anyone else experienced this issue or does anyone know of a fix for this as I am at the point of throwing it out and buying a different router?
Thanks for your help.
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Re: XR700 router issues
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Re: XR700 router issues
Support is here in the forums for here:
https://www.netgear.com/support/#
Good Luck. Happy New year.
@Thiscompanysux wrote:Netgear is a joke. Why is this company's only solution to do a sketchy firmware update followed by a factory reset? This is a $400 router and has nothing but issues. They tried to sell me on the ability to change settings dynamically with dumaos... which is all broken unless. you upload the latest sketchy firmware and do a factory reset. What a **bleep**ing joke this company is.
Love the support too.. no email, no phone number, just the ability for you to register your product to learn you have no support for it. Seriously, **bleep** this company.
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