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2.4 g light is not on

Kimmy9191
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2.4 g light is not on

The 5 g light is on and shows a strong signal.  The 2.4 light is not on at all and my sonos runs off of 2.4 only so is not working.  If the 5 G light is on does that mean 2.4 is automatically on or should they both be lit up to be working?

 

 

Model: EX7000-1AZNAS|Nighthawk AC1900 WiFi Access Point
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