AC2400 Keeps dropping connection after firmware upgrade

[Jfrench314]

Last night I upgraded my AC2400 to firmare version 1.2.0.76 and it keeps dropping my internet.  I've restarted both my router and modem in addition to checking all cables but it still continues. I've even had trouble posting this question because I keep losing connection. Any suggestions

[No1Mportnt]

It could be a problem with that firmware.  I just looked at the support page for that router and this is what it is showing for current firmware for that router Firmware Version 1.0.4.66.  The site may just need to be updated.  Have you considered dropping back to the old firmware and trying that?

[Jfrench314]

I did but I'm not sure how to do it. Can you give me the steps?

Thanks

[No1Mportnt]

This link should provide information you need on installing the previous version of firmware.

https://kb.netgear.com/000062262/AC2400-Firmware-Version-1-2-0-74

[Jfrench314]

Thanks!