NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jbenjesus's avatar
Aug 05, 2018
Solved

Access Control / Attached Devices not showing up

Recently I have been trying to access "Access Control" and "Attached Devices" from any browser when logging in to routerlogin.net. I can access all other tabs and links in routerlogin.net, but for so...
  • michaelkenward's avatar
    Aug 05, 2018

    jbenjesus wrote:

    I have the latest firmware version already.

     


    If you applied the firmware yourself, did you reset the router to factory settings after the firmware flash?

    New firmware sometimes introduces changes that are not compatible with the old configuration.

    So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

     
    The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix problems, especially on the wifi front. Is that how you are connected to the router?