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leilamuthu's avatar
Aug 12, 2020
Solved

Best firmware for R7000P?

What is the best firmware version for R7000P?

 

After about 1 year of using my R7000P Nighthawk with no issues, all of a sudden 5Ghz decides to drop out 5-7 times a day. The logs show nothing of interest, just the usual DHCP IP calls and admin logins (me).

 

When the 5Ghz band drops out, both wired and the 2.4Ghz band remain fine and those devices stay connected to the internet (NBN).

 

I have tried power cycling and factory resets, but the problem continues.

 

I was running firmware 1.3.1.64_10.1.36 and the admin console was telling me that it was the latest version. However, when I checked the netgear site, it appears that there is a later firmware 1.3.2.124_10.1.64 which I have just upgraded to.

 

Predictably, not even 24 hours later, the wifi is back to dropping out again :(

 

I've seen many posts here instructing people with similar issues to me, to update/change their firmware to "the .42" - I tried to find this here, but was unable to:

 

https://www.netgear.com/support/product/R7000P.aspx#download

 

What is the equivalent of "the .42" for the R7000P, and where do I find it?

  • Currently stuck using v1.3.0.20.

     

    I've also had to switch some critcal devices to the 2.5GhZ network as I can't risk those devices continually dropped off on the 5GhZ network.

     

    A real shame that this Netgear product has been a waste of hundreds of dollars :(

38 Replies

  • The ".42" version is for the R7000. Which is a different router from the R7000P.

    The R7000P did get the netgear armor update.

    A couple things you can try.

    1. Rinstall the 1.3.2.124 firmware over an ethernet connection, factory reset the router after the reinstall/reboot, and then manually re-install the device (not from backup).

    if it still has the issue, then:

    2. Install version 1.3.0.20.  This is the version prior to netgear armor. Not all devices played nice with Armor. maybe yours is one. Again, install over a hardwired connection, reset back to factory afterwards, and then manually reinstall it. 

      • Bookgeezy's avatar
        Bookgeezy
        Aspirant
        Any luck? Same issue and I just got mine. Not one email back from Netgear. Disappoints me because i used to believe in them..slowly losing confidence.

        I've put so much tome in it that my wife is complaining. Its like everyday, all weekend now for 2 weeks. I had read about the drops but i said..by now they have to had addressed them. Super mad with a sad face lol.
    • leilamuthu's avatar
      leilamuthu
      Star

      Okay, the router is now on v1.3.0.20.

       

      After flashing with this firmware, I did a factory reset and configured it all manually.

       

      Fingers crossed!

       

      Now we wait....if there's been no further dropouts in another 24-48 hours, I'll happily accept your solution!

       

      I feel sick in my stomach that I can't rely on Netgear hardware though :(

      • leilamuthu's avatar
        leilamuthu
        Star

        Sadly, no luck with firmware V1.3.0.20_10.1.1 :(

         

        After only about 2.5 hours, the 5ghz wifi dropped out again.

         

        The only thing in the logs at the time (not the real MAC addresses):

         

        [Admin login] from source 192.168.1.3, Thursday, Aug 13,2020 16:58:32
        [DHCP IP: (192.168.1.4)] to MAC address xx:xx:xx:xx:xx:xx, Thursday, Aug 13,2020 16:42:44
        [DHCP IP: (192.168.1.3)] to MAC address xx:xx:xx:xx:xx:xx, Thursday, Aug 13,2020 16:42:25
        [DHCP IP: (192.168.1.4)] to MAC address xx:xx:xx:xx:xx:xx, Thursday, Aug 13,2020 16:40:06
        [DHCP IP: (192.168.1.3)] to MAC address xx:xx:xx:xx:xx:xx, Thursday, Aug 13,2020 16:39:39
        [Admin login] from source 192.168.1.3, Thursday, Aug 13,2020 14:03:27

        Do I continue to work my way backwards in firmware versions to pre-V1.3.0.20_10.1.1?