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LAMBS's avatar
LAMBS
Follower
Apr 17, 2021

C7000 cant’t find my xfinity wifi

I bought a cable/modem router to use with my xfinity internet to avoid a monthly leasing fee. I activated my wifi, but the router can’t find the assigned network name. Xfinity blocks the nonXfinity router names. How can I connect the router to a network and change the default network name and password?

1 Reply

  • > I bought a cable/modem router to use with my xfinity internet [...]

     

       Ok.  Did you mention this to the Xfinity folks?

     

    > [...] I activated my wifi, [...]

     

       I don't know what that means.  What about "wifi" needs to be
    "activated"?

     

    > [...] but the router can't find the assigned network name. [...]

     

       "find"?  I don't know what that means.  What, exactly, does "the
    assigned network name" mean to you?

     

       "can't" is not a useful problem description. It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

    > [...] Xfinity blocks the nonXfinity router names. [...]


       This project might make better progress if you concentrated on
    describing actual events, and stopped trying to explain _why_ things
    happen as they do.  Especially if you invent your own technical terms.

     

    > [...] How can I connect the router to a network [...]

     

       Do you mean to the Internet (by way of Xfinity), or what?

     

    > [...] and change the default network name and password?

     

       I would not expect an Internet connection to be needed to let you
    configure the wireless-network settings on the C7000.

     

       Have you looked at the documentation for the C7000?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read?


       Generally, a cable-TV ISP wants to know the MAC address of your
    modem.  In some cases, an automated scheme can be used when the modem is
    first connected:  Any attempt to use a web browser will take you to the
    ISP's authentication web site.  Failing that, you could call the ISP,
    and read the MAC address on the C7000 to the support person there.

     

       You could call that "activating" the modem, but it's a modem thing,
    not directly related to the wireless-network stuff.