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MurH's avatar
MurH
Aspirant
Mar 09, 2019
Solved

Can't access R7000 admin

I wanted to reset my R7000 to factory settings and then change my passwords and SSID name. I am on Mac OSX 10.14.2, and the R7000 has the latest Firmware update installed. I was able to reset the rou...
  • michaelkenward's avatar
    Mar 11, 2019

    MurH wrote:

    Now here's the stupid question of the day . . .


    In the circumstances, more a stupid answer on my part than a stupid question.

     

    The only thing I can think of is to disconnect the router and your PC from the outside world.  Factory reset the router. Plug the PC into the router. Boot the router. Boot the PC. Use a browser to access the router. This is likely to cause the start up genie/wizard to kick in. Work out how to dismiss it and take things from there.

     

    An alternative, which you should not need, is the old standby for a bricked router. TFTP.

     

    How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support