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Forum Discussion
Huike
Oct 27, 2016Guide
Can't access the Router Login page (again)
Background: I am a Microsoft and Cisco certified network engineer for many years and configured thousands of modems/routers/switches etc etc. Bought a new X6 R8000 router and did a factory reset ...
- Nov 05, 2016
Ok finally got to the login page by connecting to the 5GHz band. Put in 192.168.1.1 and the router asked login name and password. Used the default login info to log in and immediately flashed DD-WRT and all good now. Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
Huike
Nov 05, 2016Guide
Ok finally got to the login page by connecting to the 5GHz band. Put in 192.168.1.1 and the router asked login name and password. Used the default login info to log in and immediately flashed DD-WRT and all good now. Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
- TheEtherNov 05, 2016Guru
I've never heard of this restriction. If this was a recent change by Netgear then I agree it's not a good one.
- IrvSpNov 05, 2016Master
Huike wrote:Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
I do not recall that restriction at all? You might be mistaken though. The only 'restriction' is that you SHOULD NOT flash the router from a wireless device, only a wired one. Reason is the wireless device could drop before the flash is completed or fully loaded.
- michaelkenwardNov 06, 2016Guru
Huike wrote:Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
Indeed, if this were the case. But as you can see, the consensus is that something else may have been amiss on your system.
Perhaps your network topology (layout) is atypical.
- HuikeNov 06, 2016Guide
michaelkenward wrote:
Huike wrote:Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
Indeed, if this were the case. But as you can see, the consensus is that something else may have been amiss on your system.
Perhaps your network topology (layout) is atypical.
I have copy and pasted the error message I got when I tried to login to the R8000 router below. Can you guys clarify what exactly this mesage means please?
"You are not connected to your Router’s WiFi network. To access routerlogin.com, your device must be connected to your Router’s WiFi network. Check your current connection and try again."
My understanding is it required users to login to the router by connecting to it's WiFi, not from the Ethernet. Can't figure out any other meanings.
My network topology is just a plain single segment LAN, with a Ethernet switch cable connected to the internet router and WiFi from the internet router, all on the 192.168.10.0/24 segment. It's plain and simple, nothing special.
I configured the R8000 from PC1 which is a Win10 x64 PC on Ethernet connection to the switch. I connected the R8000 port LAN1 with a Ethernet cable (tested good) to the switch and typed in Firefox (tried Chrome as well) address bar: http//192.168.1.1 then I got the above message from Netgear.com.
I used this LAN topology and the Ethernet method configured hundreds of routers from brands like Cisco, Juniper, 3Com, Netgear, Asus, Linksys, Belkin, D-Link, TP-Link, DrayTek, Dell, Checkpoint etc; firmwares like DD-WRT, Tomato, OpenWRT; firewalls like pfSense, ipfire, M0n0Wall, SmoothWall Express, Entangle, Endian etc, even including a Netgear D6300 modem/router before the R8000 with no problems at all.
The R8000 was loaded with stock firmware 1.0.3.4 if that helps.
- IrvSpNov 07, 2016Master
You have 2 different gateways I think? If you do a IPCONFIG /ALL from both the wireless and wired PC's you'll probably find 2 different GATEWAY IP ADDRESSES, one 192.168.1.1 and the other 192.168.10.0.
You said "I configured the R8000 from PC1 which is a Win10 x64 PC on Ethernet connection to the switch.". So there you could reach the router with that wired PC.
Then you said "I connected the R8000 port LAN1 with a Ethernet cable (tested good) to the switch and typed in Firefox (tried Chrome as well) address bar: http//192.168.1.1 then I got the above message from Netgear.com.". In that case you were on the SWITCH which connected to the router had an IP Address in the range of 192.168.1.xxx and gave you a 192.168.10.xxx IP Address. You were no longer on the 192.168.1.1 LAN, hence the error message. You wireless devices still were on 192.168.1.xxx so they could access the router.
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