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Forum Discussion
Huike
Oct 27, 2016Guide
Can't access the Router Login page (again)
Background: I am a Microsoft and Cisco certified network engineer for many years and configured thousands of modems/routers/switches etc etc. Bought a new X6 R8000 router and did a factory reset ...
- Nov 05, 2016
Ok finally got to the login page by connecting to the 5GHz band. Put in 192.168.1.1 and the router asked login name and password. Used the default login info to log in and immediately flashed DD-WRT and all good now. Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
Huike
Nov 11, 2016Guide
IrvSp wrote:You have 2 different gateways I think? If you do a IPCONFIG /ALL from both the wireless and wired PC's you'll probably find 2 different GATEWAY IP ADDRESSES, one 192.168.1.1 and the other 192.168.10.0.
You said "I configured the R8000 from PC1 which is a Win10 x64 PC on Ethernet connection to the switch.". So there you could reach the router with that wired PC.
Then you said "I connected the R8000 port LAN1 with a Ethernet cable (tested good) to the switch and typed in Firefox (tried Chrome as well) address bar: http//192.168.1.1 then I got the above message from Netgear.com.". In that case you were on the SWITCH which connected to the router had an IP Address in the range of 192.168.1.xxx and gave you a 192.168.10.xxx IP Address. You were no longer on the 192.168.1.1 LAN, hence the error message. You wireless devices still were on 192.168.1.xxx so they could access the router.
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Where I have had my current LAN topology more than 20 years and never had any issues like this R8000. The PC1 Ethernet NIC is configured with static IPs, a primary IP 192.168.10.10/24 with only one gateway 192.168.10.1 for the internet. It also has 192.168.0.10/24 and 192.168.1.10/24 bound to it with no gateways. Thus I don't need to change IP addresses when I connect different routers on different IP segments. If needed I can bind more IP addresses to the NIC to reach routers on different segments.
In this setting I can access 192.168.10.0/24, 192.168.0.0/24 and 192.168.1.0/24 networks at the same time without any connectivity issues. The R8000 on 192.168.1.1 is always reachable from PC1.
The error message is:
"You are not connected to your Router’s WiFi network. To access routerlogin.com, your device must be connected to your Router’s WiFi network. Check your current connection and try again."
And if you read the error message again it clearly saying if I am not connected to the WiFi network I can't configure it. To me it's blocking configuring it from Ethernet.
Is there any Netgear staff here can clarify what's the meaning of the above error message please?
JamesGL
Nov 22, 2016Master
Hi Huike,
The error message will be corrected. That message should mean that you are not connected to the network of the router that is why you cannot access the UI. If you want to access the UI, the PC IP should be within the IP range of the router.
JamesGL
Community Team