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Can't access the Router Login page (again)
Background: I am a Microsoft and Cisco certified network engineer for many years and configured thousands of modems/routers/switches etc etc. Bought a new X6 R8000 router and did a factory reset ...
Ok finally got to the login page by connecting to the 5GHz band. Put in 192.168.1.1 and the router asked login name and password. Used the default login info to log in and immediately flashed DD-WRT and all good now. Still strongly suggest Netgear remove the restrictions for login from Ethernet which is unnecessary.
I realise this an oldish topic but having recently struggled with this problem (My R6250 wouldn't let me login and I had bought and returned a new ASUS and Netgear R7000 to shops as I could not access the login page wirelessly on them either) I thought someone may find my experience useful.
My problem boiled down to simply using Microsft edge and Google Chrome as my browsers. I'd ditched Firefox last year and upgraded to Win 10 so no longer have internet explorer.
I'd come to the conclusion the problem was caused by the newish Virgin Superhub3, that I use in modem mode, stopping the wireless router login.
Then I downloaded Firefox, installed, typed in 192.168.1.1 and there it was again, the router login box and after entering the username and password I have access to all the router settings again!
So I am keeping Firefox as it is the only way I can change the router settings (important as I'm using it as a dnla media server)..
I may even try the R7000 again as it has 2 usb ports and the r6250 usb drive is getting full.
I prefer the 192.168.1.1 login to Netgeargenie as it seems to be easier to find the settings I need.
Thinking back to the Asus, I remember when loging in it bought up a page routerlogin.net and got no further. This was with the Chrome and Edge browsers. The R7000 just stopped at the login page.
So I would suggest trying Firefox as an option for loggibg in.
ynysygwas wrote:
...upgraded to Win 10 so no longer have internet explorer.Internet Explorer is still a part of Windows 10.
ynysygwas wrote:I prefer the 192.168.1.1 login to Netgeargenie as it seems to be easier to find the settings I need.
That is not always the best way in. Firstly, that address is not universal. (192.168.1.1 is another common one.) Second, it is often better to use http://www.routerlogin.com/ or http://www.routerlogin.net
It isn't clear what you mean by the Netgeargenie. That's not your fault, Netgear confuses us all by using the name "genie" for three things; the browser interface, a Windows app and an Android/iThing app.
The Windows app is actually another way to get into the browser interface.It is a pity you didn't try this place before you put yourself through the hassle of buying yet more equipment. The Why can’t I access routerlogin.com or routerlogin.net? question is one of the most common here and is often fixed within minutes.
It is interesting to hear that you had similar problems with a different make of hardware. As you can imagine, most of the people who come here with the issue are using Netgear kit.
Thank you for your reply.
I didn't buy a new router just because ofthe acess problem. I needed (wanted) one with another usb port as I wanted to add another external hdd to expand my media collection for dlna. The problem gave me a valid reason/excuse to upgrade!
The point I was making remains the same. I still can't access the router settings with Chrome or Edge but Firefox works perfectly. As does internet explorer now I've found it. Interestingly I can still access the Virgin Superhub settings using Chrome and Edge.
I just thought someone else may be in the same position of using Chrome or Edge and thinking the router was the problem.
Regards
Adding to what michaelkenward answered you with, yes, IE is also included in W10, just not 'made public'. You can find it at 'C:\Program Files\Internet Explorer\iexplore.exe'. Just create a desktop link for it if you want to use it. Reason is many programs do use the IE Engine so it is needed.
Yes, the IP Address of the router can be one of many depending on other devices in use. In Windows, if you open a COMMAND PROMPT and enter IPCONFIG /ALL and look for the GATEWAY IP Address, that will show you the IP Address of the router. You just happened to use the default IP Address and it worked.
Thank you for your reply.
It was useful to find IE still exists!
I had already done the ipconfig bit and confirmed the router adrdess was the same as it has always been 192.168.1.1 but that didn't work in Chrome or Edge.
It does work in Firefox and, thanks to your info, I can confirm it also works with IE.
Chrome and Edge still don't give access to the router settings but do work to access the Virgin Superhub settings.
I only posted in case someone else was stuck blaming their router, 303030 resets, performing hard resets, reverting firmware, updating firmware etc., when all they need is to use a different browser!
Regards
ynysygwas wrote:
Chrome and Edge still don't give access to the router settings but do work to access the Virgin Superhub settings.Kind of smells like a browser thing.
Have you tried the desktop genie?
New version just out. It is getting better as Netgear tries to push it as an alternative to the browser interface.
